shipping policy

At Modern Maven Sdn. Bhd., we strive to provide you with the best shopping experience, including timely and efficient shipping. Please read our shipping policy carefully to understand our practices regarding shipping your orders.

1. Processing Time

Orders are typically processed within 1-3 business days.
Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Time

We aim to ship your order within 7 days of processing.
Delivery times may vary based on your location and the shipping method selected at checkout.

3. Shipping Methods

We offer standard shipping via local couriers.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can use this tracking number to monitor the status of your shipment.

6. Issues with Shipping

If you experience any issues with your order, such as delays or lost packages, please contact us at [email protected] as soon as possible.
We will work with the shipping carrier to resolve any issues promptly.

7. Contact Us

If you have any questions regarding our shipping policy, please reach out to us at:

Modern Maven Sdn. Bhd.
Email: [email protected]
Business Address: B-06-18, Tingkat 6, Megan Plaza Pheonix, Jalan 2/142A, KM10, Jalan Cheras, 56000 Cheras W.P. Kuala Lumpur, Malaysia